JILIMACAO Privacy Policy Your Data, Handled with Care

1 Who We Are

JILIMACAO is an online casino and sports betting platform that operates through the official website shown below. jilimacao.beerWe act as the data controller for the personal information collected through the JILIMACAO platform. Whenever this policy uses terms like "JILIMACAO," "we," "us," or "our," it refers to the JILIMACAO platform and the team that operates it.

JILIMACAO is designed specifically for players in the Philippines aged 21 and above. The platform supports payment methods that are widely used in the Philippines, and all transactions are processed in Philippine pesos (₱). We understand how important trust is in the local market, and our approach to privacy reflects that.

If you have questions about how JILIMACAO handles your personal data, or if you want to exercise any of your data rights, you can reach our support team through the official contact options shown on the website. [email protected] Support is available around the clock.

2 Data We Collect

JILIMACAO gathers personal data through different channels. Some details are provided directly by you during registration or while using the platform, some are collected automatically as you browse or play, and some may come from trusted third parties like payment processors. Below is a simple overview of what we collect and the reasons behind it.

2.1 Registration Data

When you create a JILIMACAO account, we collect:

• Full name
• Date of birth
• Email address
• Phone number
• Username and password (password stored in hashed form only)
• Residential address (required for identity verification)

2.2 Identity Verification Data

To comply with anti-money laundering (AML) requirements and confirm that you meet the legal age requirement (21+), JILIMACAO may request copies of identity documents such as a national ID card, passport, or driver’s licence. We may also ask for proof of your payment method. These documents are stored securely and are used only for verification purposes.

2.3 Financial Data

JILIMACAO collects transaction data related to your deposits and withdrawals, including the payment method used, transaction amounts, and timestamps. For data protection, we do not store full payment account credentials — payment processing is handled by our trusted payment partners.

2.4 Usage and Technical Data

When you use the JILIMACAO platform, we automatically collect the following:

• IP address and approximate location
• Device type, operating system, and browser
• Pages visited and features used
• Session duration and login timestamps
• Game history and betting activity

This data helps JILIMACAO improve platform performance, detect fraud, and personalize your experience on the platform. It also supports our account privacy and data protection efforts.

2.5 Communications Data

If you contact JILIMACAO support through live chat or email, we retain records of those communications. This helps us resolve disputes, improve our service, and maintain a history of any issues raised. We do not record phone calls unless you are notified in advance.

3 How We Use Your Data

Under this privacy policy, JILIMACAO uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are inconsistent with the reasons it was collected. Below is a summary of how your data is used across the platform.

JILIMACAO will not use your personal data for any purpose that is not covered in this policy unless we first obtain your clear and explicit consent. If you previously agreed to receive marketing messages from JILIMACAO, you may withdraw that consent at any time. Simply update your account preferences or contact our support team, and your choice will be respected.

4 Legal Grounds for Processing

Depending on the specific purpose, JILIMACAO processes your personal data under one or more of the following legal bases:

• Contract Performance: This processing is required so we can meet our obligations to you as a registered player, such as keeping your account active, completing deposits and withdrawals, and giving you access to the games on the platform.
• Legal obligation: JILIMACAO is legally required to collect and keep certain information, including identity verification records for anti-money laundering checks and age verification.
• Legitimate interest: JILIMACAO has a legitimate interest in preventing fraud, keeping the platform secure, and improving the services we provide. We always weigh that interest against your right to privacy.
• Consent: For optional activities such as marketing emails or non-essential cookies, JILIMACAO relies on your clear consent. You may withdraw that consent at any time.

5 Data Sharing

JILIMACAO does not sell your personal data. We only share data in the limited situations described below, and only with parties that are contractually required to protect it in line with this Privacy Policy.

5.1 Payment processors

To process deposits and withdrawals, JILIMACAO shares only the necessary financial details with our contracted payment partners. These providers receive just the information needed to complete your transaction and are bound by their own privacy and security obligations.

5.2 Identity verification providers

JILIMACAO may use third-party KYC (Know Your Customer) providers to help verify your identity. These providers process identity documents on our behalf and are contractually prohibited from using your data for any other purpose.

5.3 Legal and regulatory authorities

JILIMACAO may be required to disclose personal data to law enforcement agencies, regulators, or other authorities where applicable law requires it. We will disclose only the minimum data needed to comply, and we will notify you where the law allows us to do so.

5.4 Platform service providers

At JILIMACAO, we partner exclusively with vetted technology companies for cloud hosting, analytics, and customer support tools. These providers process data on our behalf under strict data processing agreements and are not allowed to use your personal information for their own purposes.

6 Cookies and Tracking

JILIMACAO uses cookies and similar tracking technologies to keep the platform working properly, remember your preferences, and understand how players use the site. Below is a breakdown of the cookie types we use.

6.1 Essential Cookies

These cookies are required for the JILIMACAO platform to function. They handle your login session, keep you authenticated while you play, and make sure security features run correctly. You cannot opt out of essential cookies while using the platform.

6.2 Analytics Cookies

We use analytics cookies to understand how players move through the JILIMACAO platform — which pages are visited the most, where players spend the most time, and where issues might come up. This information is aggregated and anonymized. You can opt out of analytics cookies through your browser settings.

6.3 Preference Cookies

These cookies remember your settings and preferences, such as your preferred language or display options. They make your experience on JILIMACAO more personalized and convenient.

7 Data Retention

Your personal information stays with JILIMACAO only for as long as needed to carry out the reasons it was gathered, or when Philippine law requires a longer holding period. The list below shows the usual retention timelines for the main data groups we handle.

Once a data type reaches the end of its holding period, JILIMACAO either permanently removes it through secure deletion or converts it into a form that cannot be linked back to you. If you ask us to delete your account earlier than the scheduled retention date, we will erase all personal data that we are not legally bound to keep, and the remaining records will be anonymised so you can no longer be identified.

8 Your privacy rights under this policy

Every registered JILIMACAO player holds specific rights over the personal data the platform keeps. You can exercise these rights whenever you need to by reaching out to our support team. After receiving a data rights request, JILIMACAO aims to reply and take the necessary action within 30 days, in line with applicable data protection rules.

To use any of these rights, reach out to JILIMACAO through the official support channels. [email protected]Before your request is processed, JILIMACAO may need to confirm your identity. You will not be charged for exercising any of these data rights.

9 Data Security

JILIMACAO takes the security of your personal data seriously. We apply a range of technical and organizational safeguards to protect your information from unauthorized access, accidental loss, or misuse.

• All information sent between your device and JILIMACAO is protected with TLS encryption, keeping your data private while it is in transit.
• Passwords are stored using strong one-way hashing algorithms. This means even JILIMACAO staff members cannot see your actual password.
• Within JILIMACAO, personal data is only accessible to authorized team members who need it to perform their duties.
• Our systems are monitored around the clock for suspicious activity and possible security threats.
• JILIMACAO regularly conducts security reviews and vulnerability assessments across the platform to spot and fix potential weaknesses.

Even with these safeguards in place, no online platform can promise absolute security. If you believe your JILIMACAO account has been accessed without your permission, contact our support team right away and reset your password. We will look into the matter and take appropriate action as quickly as possible.

10 Children's Privacy

JILIMACAO is strictly an adult platform. We do not knowingly collect personal information from anyone below 21 years old. If you are under 21, you are not permitted to use JILIMACAO under any circumstances.

If JILIMACAO becomes aware that personal data has been collected from someone under 21, we will delete that information immediately and close the associated account. If you believe a minor has registered on JILIMACAO, please notify our support team through the official contact page at jilimacao.beer. [email protected] We will investigate the report promptly.

Parents and guardians are encouraged to use parental control tools to keep minors away from online gaming platforms. JILIMACAO supports responsible gaming and treats underage access as a serious matter.

11 Changes to This Privacy Policy

JILIMACAO may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players by email or through an in-platform notification before the new terms take effect.

The latest version will always be posted on this page with an updated effective date at the top. Please check this page from time to time. If you continue to use JILIMACAO after any changes, it means you accept the updated Privacy Policy.

12 Contact Us

For any questions, concerns, or requests about this Privacy Policy or how JILIMACAO processes your personal data, feel free to reach out. Our team works to reply to every privacy-related inquiry within 48 hours.